1Red Casino Responsible

1Red Casino provides self-exclusion from 24 hours up to permanent closure, and every player must be 18 or older to open an account. Support organisations and limit-setting tips are listed on our Responsible Gambling page.

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Responsible Gambling Tools at 1Red

We require every player to be at least 18 years old before opening an account, and we build several tools into 1Red to help you stay in control of your play. Self-exclusion is available for six fixed periods, ranging from 24 hours to a fully permanent closure, and once set it applies to deposits, games and promotions across the account. Our Responsible Gambling page was last reviewed on 8 October 2024.

Self-Exclusion and Account Access

While a self-exclusion is active, we do not accept deposits, gameplay or bonus activity on that account, and no new account can be opened in the same player's name. Temporary exclusions of 24 hours, 7 days, 30 days, 6 months or 1 year reactivate automatically once the period ends, with an email confirming the change; a permanent closure can only be revoked in writing, subject to a 7-day cooling-off period. Anyone managing sign-in details should review our account access page before requesting an exclusion, since login is affected for its full duration.

Self-Exclusion Periods and Reactivation

The table below lists every self-exclusion period available at 1Red and how each one is lifted, since the process differs between temporary and permanent exclusions.

Period	Reactivation
24 hours	Automatic, by email, once the period ends
7 days	Automatic, by email, once the period ends
30 days	Automatic, by email, once the period ends
6 months	Automatic, by email, once the period ends
1 year	Automatic, by email, once the period ends
Permanent / indefinite	Revocable in writing, with a 7-day cooling-off period

Whichever period you choose, deposits, games and promotions are blocked for its full duration, and the account balance cannot be withdrawn until the exclusion ends or, for a permanent closure, is formally revoked.

Staying in Control: Limits, Breaks and Warning Signs

Alongside self-exclusion, we publish a short set of practical hints on our Responsible Gambling page to help players recognise risk before it becomes a problem.

Set a deposit limit for yourself before you start playing, and treat it as fixed.
Do not chase losses by increasing deposits or bets to win back money already lost.
Set a time limit for each session and stop when it is reached, regardless of results.
Avoid playing while stressed, depressed or under the influence of alcohol or drugs.
Take regular breaks away from the screen during longer sessions.
Keep only one account, since a second account can be closed and its funds forfeited.

We should be clear that 1Red does not currently describe a self-service deposit-limit tool in the account area, and responsible-gambling deposit limits cannot be applied to crypto deposits at all. Players who deposit in EUR, GBP, USD or other supported fiat currencies and want a limit in place should raise it directly with our support team via live chat.

Getting Help Beyond 1Red

If your own play, or that of someone close to you, feels out of control, we point players toward three independent support organisations named on our Responsible Gambling page: Gambling Therapy, Gamblers Anonymous and BeGambleAware. These organisations operate independently of 1Red and can offer confidential advice regardless of where you play.

We also link to an external list of parental-control filters for anyone who shares a computer or device with family members, so gaming software can be blocked outside of an account-level exclusion. Our Responsible Gambling page was last updated on 8 October 2024, and the same page carries the self-exclusion options and hints described above.

For anything not covered by these tools, our support team is reachable 24 hours a day through live chat, the website contact form or email, and the same address handles data-protection queries. Questions about verifying a new account before requesting an exclusion can also be answered there, alongside general help with opening an account and deposit limits and methods.

FAQ

How long can I self-exclude from 1Red Casino?

1Red offers six self-exclusion periods: 24 hours, 7 days, 30 days, 6 months, 1 year or a permanent closure. Temporary periods reactivate automatically by email once they end, while a permanent closure needs a written request and a 7-day cooling-off period to reverse.

Can I withdraw my balance while self-excluded at 1Red?

No. While a self-exclusion is active, deposits, games and promotions are blocked, and the account balance cannot be withdrawn until the exclusion period ends or a permanent closure is revoked.

What is the minimum age to play at 1Red Casino?

You must be at least 18 years old to open a 1Red account. Age is checked as part of the identity documents required during verification.

Does 1Red offer deposit limits?

Our Responsible Gambling page recommends setting a personal deposit limit as a way to stay in control, but no self-service limit tool is described in the account area, and such limits cannot be applied to crypto deposits. Players can raise a limit request with support via live chat.

Which organisations can help with problem gambling linked to 1Red?

1Red names Gambling Therapy, Gamblers Anonymous and BeGambleAware on its Responsible Gambling page. These organisations are independent of 1Red and offer confidential support to anyone affected by gambling.

Can I reverse a permanent self-exclusion at 1Red?

Yes, in writing, and only after a 7-day cooling-off period from the request. Temporary exclusions of 24 hours up to 1 year end automatically and do not require a written request.

Are there parental controls for 1Red Casino?

1Red links to an external list of internet filters that can block gambling websites on a shared device. This sits alongside, not instead of, the account-level self-exclusion options.

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