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1Red Casino Privacy

1Red Casino protects your data under a Privacy Policy dated 26 August 2024, from registration details to verification documents. We keep records for a minimum of five years and grant full GDPR access and erasure rights.

Read Our Privacy Policy

How 1Red Casino Collects and Uses Cookies

As the data controller, we collect registration data such as your name, date of birth, email and phone number when you complete sign-up, plus transaction history, verification documents, login records, GeoIP and device data gathered automatically. Cookies support this by keeping your session active and remembering your preferences across the site.

Cookie TypePurpose
RequiredNavigation and access to member areas
FunctionalSession key, language and region settings
AdvertisingPartner tracking of visits and registrations

Required cookies keep the site functioning correctly, while advertising cookies are set only by our marketing partners and can be managed through your browser settings.

Data Protection and Security at 1Red Casino

We process personal data for specific purposes: placing bets and transactions, delivering gaming services, customer support, identity verification, marketing where you have given consent, AML/CFT compliance, fraud monitoring, market studies and statistical research. Internal access to this data is limited to our Data Protection Officer, Money Laundering Officer, Payments and Anti-Fraud analysts, Customer Support, Customer Retention and VIP managers.

Your data may be shared with group companies and partners, payment processors such as Paysafe, regulators, law enforcement where required, marketing service providers and any third party you have consented to. Where data is transferred outside the EU, EFTA or EEA, we rely on Standard Contractual Clauses, and continued use of the site is treated as acceptance of this transfer.

Account Security

Every account is protected by a unique ID and password, with optional two-factor authentication available for an extra layer of security when you sign in. We keep personal data for a minimum of five years from your last transaction or account closure, and requests for earlier erasure are refused during that period.

Your Data Protection Rights at 1Red Casino

Under our Privacy Policy you hold a full set of GDPR rights over the personal data we hold, including your transaction history linked to deposits and withdrawals. You can exercise any of the following at no cost through live chat, our contact form or the support email that also serves as our Data Protection Officer contact.

  • Access – request a free copy of the personal data we hold on you
  • Correction – ask us to update inaccurate or outdated registration data
  • Erasure – not an absolute right; refused while retention obligations apply
  • Objection – object to processing carried out for marketing purposes
  • Restriction – limit how we use your data while a request is under review
  • Portability – receive your data in a transferable format
  • Withdrawal of consent – withdraw marketing consent at any time
  • Complaint – lodge a complaint with a supervisory authority under Article 77 GDPR

Access requests are provided free of charge, but erasure cannot override our five-year record-keeping obligation for gambling and AML compliance.

FAQ

What personal data does 1Red Casino collect when I register?
At registration we collect your name, date of birth, email address and phone number. Once you play, we add transaction history, verification documents, login records, GeoIP and device data to your file.
How long does 1Red keep my personal data?
We retain personal data for a minimum of five years from your last transaction or account closure, as required for gambling and AML compliance. Requests for earlier erasure during this period are refused.
Does 1Red Casino share my data with third parties?
Yes, data may be shared with group companies and partners, payment processors such as Paysafe, regulators, law enforcement where required, and marketing service providers. Sharing with any other third party requires your consent.
Can I access or delete the data 1Red holds on me?
You can request a free copy of your data at any time, but erasure is not an absolute right and may be refused while our five-year retention obligation applies. Requests are handled via live chat, the contact form or our support email.
Is my data protected when transferred outside the EU?
Where personal data leaves the EU, EFTA or EEA, we rely on Standard Contractual Clauses to protect it. By continuing to use the site, you accept this transfer mechanism.
How does 1Red Casino secure my account?
Every account is protected by a unique ID and password, and you can add optional two-factor authentication for extra protection when you sign in. Login attempts and device data are also logged as part of our security process.
What cookies does 1Red Casino use?
We use three cookie types: Required cookies for navigation and member areas, Functional cookies for your session key, language and region, and Advertising cookies that let partners track visits and registrations.